Segment 18: Departments Within Public Affairs
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Title
Segment 18 : Departments Within Public Affairs
Interviewee
Stuyck, Steve
Interviewer
Rosolowski, Tacey Ann
Coding Structure
B: An Institutional Unit B: The University of Texas MD Anderson Cancer Center
Coding
B: MD Anderson Snapshot C: Volunteers and Volunteering B: Institutional Mission and Values B: MD Anderson Culture C: Portraits C: MD Anderson Past
File Type
Interview Segment
Abstract
In this segment , Mr . Stuyck talks about four departments within Public Affairs : Volunteer Services , the Children’s Art Project , Public Education , and Patient Education . He begins with Volunteer Services , a service within MD Anderson that goes back to the 1950s . He then talks about Page Lawson , a director who greatly expanded Volunteer Services in the 1970s . He explains how he came to oversee the Department and tells a story about Tommie Stewart , a volunteer known as “the Hug Lady.” He notes that MD ANdserson has 1200 volunteers who contribute the equivalent of 100 full time employees . He mentions the series of directors leading up to Page Lawson , whom he calls “a dynamo.” Mr . Stuyck explains the lesson he learned from Page Lawson about remembering the names of volunteers . Mr . Stuyck next talks about the Department of Patient Education , created by Dr . Charles LeMaistre . He explains how it came from the first patient satisfaction survey conducted in the 1980s . Dr . LeMaistre used the results of the survey to add valet parking , patient advocates , and patient education functions . Mr . Stuyck explains changes in the reporting structure that came about with these changes , as well as the database that evolved to support patient education activities . He sketches the types of materials produced and who works on them. Next Mr . Stuyck talks about the Children’s Art Project , beginning with an anecdote : Page Lawson showed him children’s drawings arranged on an ironing board and asked him which ones would make a good card . He talks about his decision to separate the Art Project from Volunteer Services . Mr . Stuyck describes what the Children’s Art Project contributes to MD Anderson . He explains that it gives the institution a chance to talk about its successes . He notes how the Children’s Art Project has come to be part of the MD Anderson brand . Mr . Stuyck then tells the story of how the Public Education Department started . He comments on his colleagues in the Division of Public Affairs . Finally , Mr . Stuyck talks about what the Department of Public Education does for ME Anderson .
Interview Date
June 27, 2013
Format
XML
Original Format
WAV
Identifier
Stuyck,SC_03_20130627_S18
Collection
Making Cancer History® Voices Oral History Collection
Language
English
Repository
Historical Resources Center, Research Medical Library, The University of Texas MD Anderson Cancer Center
Restrictions on Use
All requests for copying of materials must be submitted to the Historical Resources Center in writing for approval. All reproductions will be handled by HRC staff. Authorization to publish, quote, or reproduce must be obtained in writing by the Historical Resources Center.
Preferred Citation
Steve C. Stuyck, Oral History Interview, June 27, 2013, Historical Resources Center, Research Medical Library, The University of Texas MD Anderson Cancer Center
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The Making Cancer History® Voices Oral History Collection
